24/7 Emergency Response — Call (888) 319-7058 · Springfield, MO

Straight Answers

Frequently asked questions

Everything Springfield homeowners and business owners ask us about restoration, insurance claims, and how we work. Don't see your question? Ask us directly.

Is Ohm Restoration licensed and insured?
Yes. We are a licensed and insured general contractor performing residential and commercial work throughout Springfield, MO and the surrounding area.
Do you really answer 24/7?
Yes. Fire, water, and storm emergencies don't wait for business hours, and neither do we. Call (888) 319-7058 any time and you'll reach a person who can dispatch a crew.
Are inspections and estimates free?
Yes — free, documented with photos, and honest. If your damage doesn't justify a claim or a project, we'll tell you that too.
Do I have to use the contractor my insurance company recommends?
No. Missouri law gives you the right to choose your own contractor. Carrier-preferred vendors answer to the carrier's cost targets; we answer to you.
Will you meet with my insurance adjuster?
Yes. We meet adjusters on site, walk the damage together, and make sure the scope reflects what's actually there — including code-required items first estimates often miss.
What is a supplement?
A supplement is a request to adjust the insurance scope when hidden damage is found after work begins — rotted decking under shingles, wet insulation behind siding. We document and file supplements so the claim pays for the real repair, not the visible one.
How do deductibles work?
Your deductible is your out-of-pocket share of an insurance claim, paid to the contractor as part of the project cost. Be wary of anyone offering to 'waive' or 'eat' your deductible — that's insurance fraud in Missouri and a red flag about everything else they do.
Do you offer warranties?
Yes: manufacturer warranties on materials (up to lifetime on architectural shingles) and our own workmanship warranty — backed by a company with a permanent Springfield address.
Do you handle commercial properties?
Yes. Offices, retail, restaurants, multifamily, churches, and light industrial — see our commercial restoration page.
What areas do you serve?
Springfield, Nixa, Ozark, Republic, Battlefield, Willard, Rogersville, and surrounding Greene, Christian, and Webster county communities. See service areas.
How do I get started?
Call (888) 319-7058 or use the contact form. We'll schedule your free assessment — same day for emergencies.

Damage to your home or business? We're ready now.

Free assessments, honest scopes, and a crew based right here in Springfield. We work directly with your insurance company from the first call to final walkthrough.

Get a Free Assessment Call (888) 319-7058